Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Please reach us at devyanblye@d11moving.com if you cannot find an answer to your question.
No we dont offer storage options at this time
No, we provide transparent pricing with no hidden fees. The quote we provide is the amount you pay.
We understand that plans can change, so we offer a flexible cancellation policy. If you notify us at least a day before we will refund your 50 dollar deposit . But if you cancel same day of the move we cannot refund the deposit .
No extra charges for stairs .
We dont provide any moving supplies besides our dollies and our shoulder straps
No we do not the customer must have everything packed and ready to go prior to our arrival
D11 Moving LLC – Labor Only Service Agreement
This agreement confirms the customer’s acknowledgment and acceptance of D11 Moving LLC’s Labor Only Service Policy. Please read carefully before signing.
Scope of Services
D11 Moving LLC provides labor only services: load, unload, or both.
We do not provide trucks, transportation, packing supplies, disassembly, or reassembly services.
The only equipment we bring are dollies, shoulder straps, and our movers.
Customer Responsibilities
Customer must provide all packing supplies.
Customer is responsible for:
Wrapping and protecting furniture.
Packing fragile items (TVs, mirrors, glass, picture frames, etc.) into boxes.
Disassembling furniture and appliances (tables, beds, washer/dryer, refrigerators, etc.) before movers arrive.
Loose, unpacked, or unprotected items will not be moved.
Prohibited Items
Movers are not permitted to load the following:
Flammable materials (paint, gasoline, chemicals, etc.)
Firearms, ammunition, or explosives
Perishable food items (frozen, refrigerated, or fresh foods)
Machines or equipment containing gasoline, oil, or other fuels (e.g., lawnmowers, motorcycles, snow blowers, etc.)
Propane tanks or any compressed gas containers
Time & Billing Policy
The reserved time is billable in full, even if the job finishes early.
Overtime is billed in full-hour increments only at the same hourly rate.
Liability Acknowledgment
Customer understands and agrees that D11 Moving LLC is not liable for any damages to items, property, or furniture.
Since the customer is responsible for packing and wrapping, they accept full responsibility for damages that may occur during the moving process.
Moving can be expensive, but we believe that everyone deserves high-quality moving services at an affordable price. That's why we offer competitive pricing and customizable packages to fit your budget.
We know that moving can be stressful, so we always go the extra mile to make the process as smooth as possible. Our friendly and professional staff is available to answer any questions you may have and provide support throughout your move.